Visit the Student Services Hub (SSH) located at IMU BJ1, Level 1, Annex Building to enquire about your claim eligibility and you will be advised to submit the necessary documents. Typically, documents needed for your claim submission are:

1. Insurance claim form
2. Original receipts, bills, invoices from clinic/hospital
3. Doctor’s diagnosis/medical report
4. Copy of bank statement for bank account verification

Information pertaining to your insurance claim can be viewed in the student portal at:

Local student: https://imustudent.stagingweb101.com/insurance/#local-student-insurance

International student: https://imustudent.stagingweb101.com/insurance/#international-student-insurance